5 qualities of a Cruise Employee

5 qualities of a Cruise Employee
UPDATED: 01 Apr 2016 28 Views

Not everyone can work on a cruise boat. There are many qualities and skills that a member of the crew must have to performance the best services to passengers on board.

Polite and friendly

It’s the priority condition for service industry. For example, as a cabin steward, you would be responsible for cleaning and servicing the cabins for the guests. In this role you need to be polite and friendly. You will use your customer service skills to make sure that your passengers have an enjoyable stay.

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Patience

With most of the guests, taking an overnight Halong Bay cruise would be the very first time. So they must have a lot of concerns, questions and requirements to the service staffs, who will take care of them till the first steps on board. As a professional staff working in a professional environment, handling well all of guests’ requests is a need.

Foreign languages and communication skills

How you communicate with your colleagues and your guests tells a lot about yourself. Most of our customers are foreigners who use English or French, which are foreign languages to Vietnamese. And most of our crew (except some engineers or chefs) on board can speak and understand the guests so well.

Knowledgeable

The knowledgeable staffs will be highly appreciated. No words can describe how it’s exciting when even your bartender knowing how to do magic like a real magician, or your waiter knows how to play a Vietnamese traditional instruments so well. And they can present the meaning of every single dish or drink. How incredible!

Good swimming is a must

Of course it’s a must conditions for the staff working on board on Halong Bay. Good swimming is one of our requirements for staff when hiring. In case of emergency issues or safety cases, a good swimmer is very helpful to assist solving problems faster. Knowing swim skillfully is very important for those who work on the sea all most time.

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